TOTO Customer Support
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Support Quick Links
Contact TOTO
General Customer Service
1-888-295-8134
custservice@toto.com
Hours: 8 a.m.-8 p.m. ET
Monday-Friday
To purchase replacement parts, assistance with product selection, locating a TOTO showroom or product literature press 3 when prompted.
Sales Support
1-888-295-8134
Hours: 8 a.m.-5:30 p.m. ET
Monday-Friday
For assistance with warranty registration, pre and post sales support, order status and inventory questions press 5 when prompted.
Tech Services
1-888-295-8134
techsupport@toto.com
Hours: 8 a.m.-7 p.m. ET
Monday-Friday
For specific product technical support including assistance with troubleshooting and installation, or to file a warranty claim press 4 when prompted.
To expedite warranty or repair related issues please have your proof of purchase on hand prior to contacting us. Note: Warranty is only extended to the original purchaser of the product.
After Sales Service
1-888-295-8134
Hours: 11 a.m.-7 p.m. ET
Monday-Friday
To schedule TOTO WASHLET or NEOREST bidet repair services, please press 6 when prompted.
Contact Address
TOTO USA, Inc.
1155 Southern Rd
Morrow, GA 30260